Ethernet

We regularly send out Ethernet briefs, keeping you up to date with the lastest changes to our Ethernet service. You'll find all the latest Ethernet briefs on the Ethernet briefings page.

You can stay up-to-date with the latest Ethernet briefings as well as the latest news and information from BT Wholesale. Simply choose the briefing alerts you want to receive from the briefings preferences page and we'll let you know by email when we publish an update. You'll find this from the 'how to subscribe or unsubscribe' link on the Briefings page.

Head over to My Apps in My BT Wholesale to request access to, and open your Ethernet apps. You'll find more help in our FAQs below:

• •   Business Zone FAQs
• •   Apps Help and Support

You'll find the Ethernet Customer Requirements Forms (CRFs) in the Pricing and Contracts section of the Ethernet page.

Contact details for Ethernet are customer specific to ensure we can provide you with the best service. If you have been provided with a Customer specific Customer Service Plan, please use the details provided.

If you've been advised that you have a generic Customer Service Plan, you can use the contact details below:

Email: ethernet.team.g1@bt.com

Tel: 0800 032 3888 Option 1

You'll find our Ethernet handbook and technical documents on our Ethernet product pages.

• •   Ethernet product page