Broadband Fast Track Requests – ADSL and FTTC PCP Only (Self-Install)
Submit an online request for an earlier delivery date for a broadband order. You can also submit a request for a Free of Charge expedite if your order has been delayed by BT.
Please note: only ADSL and Fibre to the Cabinet Primary Connection Point (FTTC PCP) Fast Track requests are accepted. All Fast Track requests for FTTC Managed Install should be placed as an Amend Order on eCo Plus or via your own ordering system.
Please select below the product you wish to fast track:
• ADSL Fast Track
• FTTC PCP Only Fast Track
BT Wholesale Pricing Tool
Our Pricing Tool allows you to obtain an indicative pricing quote for Partial Private Circuit (PPC), Radio Base Station (RBS) Backhaul, E-Line Ethernet and Wholesale Ethernet products.
The Pricing Tool also gives you the option to save your quote to eCo Plus, saving you time and effort.
You can register for the app on the Quotes & Orders tab in My BT Wholesale.
Once access is approved, you can open the BT Wholesale Pricing Tool from My apps.
BT Wholesale Voice Products Ordering & Support System
This allows you to place orders for products such as IPVS Number Management, Hosted Contact Centres and BT Wholesale PSTN Lines, and raise support tickets for certain products.
You'll find the Voice Products Ordering and Support System on the Quotes & Orders tab in My BT Wholesale.
eCo Plus
eCo Plus enables you to enquire, get a pricing quote, place orders and track and manage faults for BT Wholesale Broadband (21C Wholesale Broadband Connect including fibre), Ethernet and Ethernet MSIL products within a secure environment.
You can register for the app on the Quotes & Orders tab in My BT Wholesale.
Once access is approved, you can open eCo Plus from My apps.
Escalations (for Broadband)
Raise escalations related to broadband orders and faults. You can also track your escalation and view updates.
You'll find Escalations for Broadband on the Quotes & Orders tab in My BT Wholesale.
GS/WCR Customer Reporting
This Global Services Customer Reporting app enables you to monitor your BT Global Services faults, orders and inventory.
You'll find GS/WCR Customer Reporting on the Quotes & Orders tab in My BT Wholesale.
IP Exchange Prepay
With the pre-pay service IP Exchange customers can choose to create a pre-pay account and top it up with funds as and when they need to, to match their usage and traffic profile.
You'll find IP Exchange Prepay on the Quotes & Orders tab in My BT Wholesale.
OSIS Directory Management System (DMS)
DMS allows Communication Providers to manage their customer's directory entry requirements, for the online management of data queries and licensees to report usage. A training system is also available.
You'll find the OSIS Directory Management System on the Quotes & Orders tab in My BT Wholesale.
Quick Quote
Quick Quote provides fast, accurate quotes for private circuits. It covers Dealerstream, Kilostream, Kilostream N, Megastream and Prime products.
You'll find Quick Quote on the Quotes & Orders tab in My BT Wholesale.
Tags on the Line
Perform a Tags on the Line check and get a clear indication of the next steps you should take with your order.
The Tags on the Line app also lets you track the progress of your Tags query, check for updates and get a clear indication of the next course of action.
You'll find Tags on the Line on the Quotes & Orders tab in My BT Wholesale.
WBC Migration Controller
Wholesale Broadband Connect (WBC) Migration Controller lets you place multiple single line migration orders and monitor order progress.
You'll find the WBC Migration Controller app on the Quotes & Orders tab in My BT Wholesale.
Wholesale Calls Notifications & Bulk Upload Facility
This app enables you to upload a batch of orders in a single transaction.
You'll find Wholesale Calls Notifications and Bulk Upload Facility on the Quotes & Orders tab in My BT Wholesale.
XML Bulk Upload
Provides Bulk Upload functionality for 20C Broadband products.
You'll find the XML Bulk Upload app on the Quotes & Orders tab in My BT Wholesale.