Simplify your business with Managed Order Desk
Increase efficiency and revenue – not your workload
As your business grows, managing and processing orders becomes more resource-intensive and time consuming. Take the strain off with Managed Order Desk.
We’ll handle your orders for you, including the delivery of customers premises equipment (CPE) – giving you a complete service wrap, so you can focus on other areas of business.
Reduce opex
You won’t need to hire new staff to handle your orders or the equipment they’ll need to do it, so you’ll save money.
Improve efficiency
We’ll manage the whole process for you, helping you to rapidly turn around deals and improve cashflow.
Improve customer satisfaction
By giving your customers amazing service, we’ll help you make a great impression and encourage repeat business.
Maximise value to your business
Take advantage of volume pricing to keep your costs down and improve your bottom line.
A complete solution
With end-to-end management of your orders and outsourcing of crucial resources, there’s no hassle. Just easier business and happier customers.
Project management simplified
We can co-ordinate and project manage multi-site, multi-circuit deployments, including ordering and provision of Ethernet and CPE installations in project timescales.
Fully managed installs
This part of the service includes Ethernet and CPE as a single order. You also get co-ordination of circuit provision and CPE staging, delivery install and testing, on a per-circuit basis – plus alignment of billing.
Migration support for peace of mind
You get a back-office team, available in normal office hours and out of hours. And you have the option to be supported by on-site field engineers.
What's included?
CPE order management
- Bring your own device
- CPE asset order management
- Bespoke configuration management
- CPE staging management
- CPE logistics management
- CPE installation
- CPE testing
Ethernet order management
- Ethernet order placement
- Openreach management
- Customer Ethernet installation
- Circuit testing
- Decommissioning
CASE STUDY
Delivering large-scale projects through bespoke support
Thanks to Managed Order Desk, our customer was able to transform a national hospitality chain, saving time and money.
Further information
Check out our datasheet for more information about Managed Order Desk.
Related products & services
Connect businesses of all sizes, with a wide range of cloud-based solutions.
PROFESSIONAL SERVICES
IP Transformation Services
Upgrading customers from legacy to digital solutions can be challenging, especially with larger or more complex projects. With our help, you can take on those challenges and win more business.
DATA SERVICES
Colocation Services
Managing on-site datacentres can be resource-intensive. We have thousands of secure exchanges across the UK providing an efficient alternative, enabling customers to keep servers nearby and accessible anytime. We can host compute, network and edge services, in anything from one to 200 racks.
PROFESSIONAL SERVICES
Managed Decommissioning
Old, unwanted equipment needs to be disposed of safely to protect private data and the environment. Let us take care of it, and you can rest assured your disposal and recycling obligations will be met.
GET IN TOUCH
Talk to us about your needs
Discuss your business needs with one of our experts, and discover how we can help you find success.
