Powerful data visualisation at your fingertips

We partnered with Tollring to deliver a Call Analytics tool for Hosted Centrex. However, the new iCall Suite isn’t just limited to Hosted Centrex – now you can get it on our hybrid proposition, Wholesale Hosted Communications (WHC). So what does that mean for you? It means you can enjoy a cloud communications solution that offers the best of SIP Trunking and Centrex and now it comes with business critical call analytics.

With iCall Suite, you and your customers can monitor business-critical call metrics in real-time. The interface is easy-to-use and with intuitive dashboards and visual wallboards optimised for mobile devices, you can proactively monitor call reports and data.

As a reseller you will be able to offer your customers the ability to see who is calling them, when and how, using this valuable information to identify customer behaviour and plan resources accordingly. In turn this will help you differentiate your proposition from your competition and bring new revenues your way.

To find out more about our Call Analytics tool, head on over to our Hosted Centrex page, scroll down to Support and Tools (make sure you’re logged in) and you can listen to our webinar for more information and insight into how you and your customers can benefit from it.

Get In Touch