About cookies
We're changing BTW.com so it's easier for you to manage the cookies we use. We'll honour your preferences if you make any changes, but a minority of cookies may not be controlled correctly until we've finished making all the necessary changes to BTW.com.
We've developed an online tool to help you manage the cookies we use on BTW.com. To use the tool, your web browser needs to support JavaScript – if it doesn't you can still find out about the cookies we use here, but you'll need to manage them through your web browser settings.
We will only read or write cookies for the preference level set, cookies set prior to you changing your settings will still be on your computer and you can remove them using your browser settings.
We use a cookie to remember your cookie preferences this has a couple of consequences
- If you delete all your cookies you will have to update your preferences with us again.
- If you use a different device, computer profile or browser you will have to tell us your preferences again.
The cookies used on BTW.com are based on the International Chamber of Commerce guide for cookie categories:
Last updated 14th March 2018
Strictly necessary and performance cookies
'Strictly Necessary' cookies let you move around the website and use essential features like secure areas, shopping baskets and online billing. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet.
We use these Strictly Necessary cookies to…
- Remember things like information you've entered on order forms when you navigate to different pages in a single web browser session
- Remember the goods and services you ordered when you get to the checkout page
- Identify you as being logged in to BTW.com
- Make sure you connect to the right service on our website when we make any changes to the way the website works
Cookies we have defined as 'Strictly Necessary' cookies will NOT be used to…
- Gather information that could be used to advertise products or services to you
- Remember your preferences or username beyond your current visit
Accepting these cookies is a condition of using the website, so if you prevent these cookies we can't guarantee your security or predict how our website will perform during your visit.
Performance
'Performance' cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and measure how effective our advertising is.
We use performance cookies to…
- Provide statistics on how our website is used
- See how effective our adverts are (we don't use this information to target adverts to you when you visit other websites)
- Provide feedback to partners that one of our visitors also visited their website. This can include details of any products bought. This lets our partners improve their website, but we don't allow our partners to reuse this information for further advertising
- Help us improve the website by measuring any errors that occur
- Test different designs of our website
Cookies we have defined as 'Performance' cookies will NOT be used to…
- Gather information that could be used to advertise products or services to you on other websites
- Remember your preferences or username beyond your current visit
- Target adverts to you on any other website
In some cases, some of these cookies are managed for us by third parties, but we don't allow the third party to use the cookies for any purpose other than those listed above.
Using our site indicates that you accept the use of 'Performance' cookies.
Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you.