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Provide Quote and Order Details: Etherway |
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JARGONBUSTER |
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Provide |
A Provide is a brand new service and will generate the service identifier or PSID for that service. During the order journey of a Provide some details can be changed via an ‘amend’ order, or it can be ‘cancelled’. Once the provide order is complete the service becomes an asset, after which point any alterations that need to be made must be done via a ‘modify’ or via ‘cease’ and re’provide’ depending on the product offering. The Provide new products option enables you to add a product or service to a current order or to create a new order. |
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Network |
If this access forms part of a new network (on this order) then you do not need to change the Network Id provided.Alternatively if you would like to associate this access to an existing network please select a network from the pick list provided. |
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Customer Required Date (CRD) |
The date the customer would like the service completed by. This is not a guaranteed date for installation, but BT will endeavour to achieve the requested date where possible.If associating an Etherflow to an Etherway that is not yet installed, the earliest CRD that can be accepted for the Etherflow is +1 day after the CRD of the Etherway. The default setting does not account for any service dependencies. |
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Your product reference |
Friendly name for the individual line item. |
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Billing account |
When processing an order for the provision of a new service the billing details need to be established. All products and services must be associated to a Billing Account. Customers should specify that the new product/service is to be added to an existing account by selecting the appropriate account details. Should the required account number not be available please contact your respective BT Account Manager. |
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Site for installation |
The location, where the service is to be installed. An existing address can be selected or a new one created. |
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Service point |
You are required to supply termination details IE: Room, Floor and location details at the given site. |
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Site access details |
Specify any special access arrangements. I.e. does the site require prior notice? Are there any safety hazards, or risk assessments needed to be carried out? Is a key or identity pass required? |
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Etherway Term Contract (ETC) |
Please disregard this field as it is not currently applicable. |
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