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Provide Quote and Order Details: NGNCC Signalling |
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Provide |
A Provide is a brand new service and will generate the service identifier or PSID for that service. During the order journey of a Provide some details can be changed via an ‘amend’ order, or it can be ‘cancelled’. Once the provide order is complete the service becomes an asset, after which point any alterations that need to be made must be done via a ‘modify’ or via ‘cease’ and re’provide’ depending on the product offering. The Provide new products option enables you to add a product or service to a current order or to create a new order. |
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JARGONBUSTER |
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Customer Required Date (CRD) |
The date the customer would like the service completed by. This is not a guaranteed date for installation, but BT will endeavour to achieve the requested date where possible. |
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Your product reference |
Friendly name for the individual line item. |
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Billing account |
When processing an order for the provision of a new service the billing details need to be established. All products and services must be associated to a Billing Account. Customers should specify that the new product/service is to be added to an existing account by selecting the appropriate account details. Should the required account number not be available please contact your respective BT Account Manager. |
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