Maintenance in progress
We're sorry, btwholesale.com is temporarily unavailable while we carry out maintenance. Please check back later.
Alternative Access Links
In the meantime, please use the links below to access the following services:
- eCo Repair
Please note: To log in using the link above, you will need to request a new password as your usual btwholesale.com password will not be valid. You can do this by clicking the 'Request Password' link below the password entry field. - Broadband Availability Checker (BBAC)
- Broadband Customer Reporting (BBCR)
Urgent Enquiries
For urgent enquiries about the following services, please use the contact details below:
- eBilling ‑ btwholesalebilling@bt.com
- Wholesale Calls ‑ technicalhelpdesk@bt.com
- SOS ‑ cemc0@bt.com (Access)
All Other Enquiries
For all other enquiries relating to services on btwholesale.com, email btwholesale.direct@bt.com or call us on 0800 783 5639.
Alternatively you can contact your BT Wholesale Account Manager. If you're not sure who your Account Manager is, please call us on 0800 871 043 or email clientreception@bt.com.