The Following charges have been incurred on your fault
Charge type | Charge Reference | Charge Date | Charge Reason | Quantity | Query Charges |
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Note: By querying charges you will be accepting your welcome back and a message will be sent to our agents to investigate the charges you have quried.
Fault is in progress. The charges for the fault resolutions is updated as per last discssion. Placeholder for actual copy.
Fault is in progress. The charges for the fault resolutions is updated as per last discssion. Placeholder for actual copy.
Charge type | Quantity |
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If you want to discuss the charges you can email your proposal on how to reduce the proposed ECC charges to your operations team.
Please understand that this does not change the 30 day acceptance period for the ECCs and the discussions need to be complete within the 30 day ECC acceptance window.